This Cookie Policy covers the use of cookies by SOC Prime Inc. (“SOC Prime,” “we,” “our,” or “us”) only and not the use of cookies by third parties. By using this website (the “Site”) or our products or services (“Services"), you expressly consent to the use of cookies.

What are cookies?

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies are bits of data we store on the device you use to access our Site and Services so we can recognize repeat visitors. When the device revisits the Site, the Site may receive the information stored in the cookie and respond accordingly. Cookies have a stated expiry date, after which they become inactive. Our Sites use similar technologies, such as pixels, plugins, tags, and web beacons. We will refer to these technologies collectively as cookies. Cookies do a lot of different jobs, which make your experience of the Internet much smoother and more interactive. We use them in various ways, for example, to log you in, remember your preferences, evaluate email effectiveness, and personalize content and other information. Amongst other things, the cookies we use allow us to calculate how many visitors we have - anonymously, of course - and how long they stay on our Site. Also, this data is not shared with any third parties or used for any other purpose. We collect cookies from our users for various reasons, not least to track our performance – but also to let us improve your overall experience of the Site.

Do we use third-party cookies?

Yes, when you use our websites or applications, you may receive cookies from the third parties that cooperate with us. We use those cookies mainly for analytical purposes.

Here are listed the services by third-party companies used on our site that may set cookies and how to modify your cookie settings. Please see the actual cookies set on the Cookie Setting link below.

• Google Analytics – a tool that collects information about how visitors use this Site, measures the duration of visits, and determines which functionalities or parts of the Site or applications are used or visited most often. Google Analytics anonymizes the IP address by removing the last four digits before storing it. It does not collect any personal information about you, such as your name or other identifying information. We do not combine the data collected through the use of Google Analytics with personally identifiable information. To block the collection of information about your activity by Google Analytics, go to:

  tools.google.com/dlpage/gaoptout

• Hotjar – a tool that collects analytical data about the behavior and preferences of users on our websites, e.g. time spent on specific pages or the most frequently clicked items. Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will use this information to identify individual users or to match it with further data on an individual user. To block the collection of information about your activity by Hotjar, go to:

  help.hotjar.com/hc/en-us/articles/360002735873-How-to-Stop-Hotjar-From-Collecting-your-Data

• Intercom Services: We apply third-party analytics services to help understand your usage of our Services. In particular, we provide a limited amount of information you have submitted (such as the sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our Site or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our Site and/or product and tracks our relationship using cookies and similar technologies so that we can deliver an improved service for you. For more information on Intercom's use of cookies, please visit

  https://www.intercom.com/terms-and-policies#cookie-policy.

• Next to Google Analytics, we use “Leadfeeder,” a tool to identify leads (prospective customers). Leadfeeder makes use of the information that Google Analytics provides. We use Leadfeeder to better understand our Site visitors. Leadfeeder enriches the data it derives from Google Analytics. Leadfeeder does not capture or track individual (personal) data but merely processes the company data and combines it with information from publicly accessible data sources. Information gathered via this tool remains anonymous.

  The details for every visit include

  - Time and Date of visit;

  - Source and Medium;

  - Number of pages visited;

  - Pages visited (Title, URL, and Length of a page visit);

  - Visitor ID number;

  - The total length of the visit.

  Using Leadfeeder enables us to tailor the communications to our prospects to ensure that we give relevant support and advice about our products and services. Leadfeeder’s privacy policy can be found at https://www.leadfeeder.com/privacy/.

Managing site-specific cookies

We understand that some visitors have concerns about cookies, but in talking with many of our users, we feel that the benefits we both gain from their proper use is worthwhile.

Because we respect your right to privacy, you can choose not to allow some types of cookies within your browser settings.

Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e., third-party cookies or those from specific websites. Each browser’s website should contain instructions on how you can do this.

However, blocking some types of cookies may impact your experience of the Site, and the Service functionalities may not work correctly at all (e.g., profile logging-in).

User Agreement

By continuing to use our Site, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee the proper use of any Service operated by SOC Prime.

If you have any questions about our Cookie Policy, please contact us.

Cookie Settings