Contact our Sales, and our representative will reach out to you to discuss the details of a subscription plan that is right for your organization. The amount to be paid for a billing cycle depends on the agreed scope of Platform utilization.

After the end of the billing cycle, your subscription will not renew automatically. To renew your Enterprise subscription or update its scope for the next billing cycle, contact our Sales at least 6 months prior to the renewal date.

Subscriptions can't be canceled or refunded. This is due to the nature of our platform access, as you get direct access to cybersecurity threat detection algorithms.

SOC Prime is a GDPR-compliant company dedicated to protecting the privacy of our customer data. We collect the user data within the scope of the GDPR regulations driven by a single purpose to improve the platform experience and thus, follow our mission to transform threat detection while making it easier, faster, and more efficient.

Along with the data privacy imperative, SOC Prime recognizes and respects content ownership and the Intellectual Property Rights. Detection content made in the customer’s infrastructure based on the customer’s logs shall belong to the customer only.

SOC Prime’s information security practices, policies, operations, and procedures meet the relevant standards for secure data management, which is reflected in the dedicated Service Organization Control (SOC) 2 Type II auditor’s report.

To find out more about data protection practices and controls in each module of the SOC Prime Platform, see our dedicated Privacy page.

When you sign up on the SOC Prime Platform with your work email, you automatically get a free Community subscription to each of our three products: Threat Detection Marketplace, Attack Detective, and Uncoder AI.

If you upgrade your subscription to one of the products, your subscriptions to the other two remain on the Community tier.

If you register with a personal email address, you get access only to Uncoder AI with a Community subscription. To get a free Community subscription to Threat Detection Marketplace and Attack Detective, please switch to your work email.

Contact us in the live chat or write a message to support@socprime.com.